Last Updated: November 14, 2026

Introduction

HVAC Flow Ai LLC ("HVAC Flow Ai," "we," "our," or "us") provides AI-powered lead follow-up, appointment scheduling, and customer communication services for HVAC businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hvacflowai.com or use our services.

Information We Collect

We collect personal information you voluntarily provide when you request a quote, book an appointment, contact us by phone, email, or website form, or otherwise use our services. This may include your name, email address, phone number, business name, and details about the services you are interested in.

When you visit our website, we may also automatically collect device information such as your IP address, browser type, operating system, pages visited, and referring website.

How We Use Your Information

We use your information to provide, operate, and improve our services; respond to your inquiries and requests; schedule and confirm appointments; send text messages you have consented to; analyze website usage; comply with legal obligations; and protect against fraud.

Information Sharing

We do not sell or rent your personal information. We may share information with service providers who perform services on our behalf (such as website hosting, CRM, and messaging platforms) under confidentiality obligations, when required by law, or in connection with a merger or sale of our business.

SMS / Text Messaging

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging

originator opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages (such as our SMS platform and mobile carriers).

You consent to receive text messages by checking the optional consent box on our website form. Providing a phone number alone does not give consent, and consent is not a condition of any purchase.

Transactional messages from HVAC Flow Ai LLC relate to your account, appointments, quotes, and services you have requested. Marketing messages are sent only if you check the separate marketing consent box.

Message frequency varies. Message and data rates may apply.

To opt out, reply STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message. You will receive one confirmation message and no further messages. To opt back in, reply START.

For help, reply HELP or call (209) 328-0536.

Data Retention and Security

We keep personal information only as long as needed for the purposes in this policy or as required by law, including records of SMS consent and opt-out requests. We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us below.

Cookies

We use cookies and similar technologies to operate and improve our website. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

HVAC Flow Ai LLC

1603 Capitol Avenue Suite 413J

Cheyenne, WY 82001

Phone: (209) 328-0536